Last updated: August 5, 2025

Cookie Policy | Rocky Spikes Volleyball Club — Coquitlam, BC

This Cookie Policy explains how Rocky Spikes Volleyball Club (“we”, “us”, or “our”) uses cookies and similar technologies on rockyspikes.com. It describes what these technologies are, why we use them, and how you can control your preferences. This policy complies with PIPEDA (Canada) and BC PIPA, and aligns with Volleyball BC best-practice expectations for youth programs.

1. What are cookies?

Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They help remember your actions and preferences during a single visit or across multiple visits.

2. Why do we use cookies?

• Essential functionality — navigation, security, and member logins.
• Analytics — understand visitor behavior to improve the site.
• Marketing — display relevant updates about programs/events (with consent).

3. Types of cookies we use

• Necessary — required for site operation.
• Analytics — measure and optimize content.
• Marketing/Communication — enable chat, forms, and announcements.

4. Third-party cookies

We may allow trusted partners to set cookies, including:

• Google (Analytics, Ads)
• Meta (Facebook, Instagram)
• Tidio (Live Chat)

These providers have their own privacy practices and comply with applicable laws.

5. Your choices

On your first visit, you can accept, reject, or customize cookie settings. Changes can be made anytime via the “Cookie Settings” link in our footer. Disabling non-essential cookies may impact functionality.

6. Managing cookies

Control cookies via your browser settings or visit allaboutcookies.org.

7. Youth programs & safety

We do not use invasive tracking for minors (ages 12–17) and only communicate program-related updates to families.

8. Legal compliance

• PIPEDA (Canada) & PIPA (BC) — appropriate purposes & consent.
• GDPR (EU) — non-essential cookies only after consent (if applicable).
• Volleyball BC — transparency, data minimization, and rapid incident response.

9. Data retention & security

Cookie data is stored only as long as needed. We ensure vendors follow strict security requirements.

10. Changes

We may update this policy to reflect changes in law or operations. The “Last updated” date shows the latest version.

11. Contact us

Email: info@rockyspikes.com or use our Contact page.